We travel a lot. We use Choice Hotels for reservations from car phone and Comfort Inn & Suites. This one is the best. Excellent refurbish 6 months ago, great quality building sith attention to detail service.
During our recent stay this past weekend at Comfort Inn Suites Burns Harbor in Porter Indiana we encountered the best customer service by far at this site. I was greeted by a Vanessa, she double checked the rate I was quoted over the phone instead of brushing me off. Maintenance was being done to the elevator so she kindly moved us to the first floor and made sure we had everything we needed on numerous occassions throughout the evening. Vanessa was very kind..professional and understanding to our needs. The next morning an entire baseball team and their families were eating breakfast. I thought by the time we get in there nothing would be left. To my surprise we were greeted by a Jackie who worked her butt off and made sure everything was clean..stocked..hot if needed and ready to go! Props to Jackie..She was on top of it! The hotel was very clean including the pool/spa area as well as our room. I highly recommend this hotel, it is kid friendly! The price is right for having a pool, spa, hot breakfast and awesome staff! Thank you Jackie and Vanessa for making our stay enjoyable! We will definitely be returning!
I staid in a whirlpool room, and the room was clean and stocked with tea, coffee, and toiletries. The shower head is really high on the wall, and the pressure was low, so it was like I was being rained on. There is a spot of wallpaper that needs mended because it is peeling up. The staff is nice.
Very clean, nice hotel. Very pleasant staff. Good breakfast and warm cookies. Nice pool and hot tub although chemistry was way off, my eyes got burned, they were really sore for about an hour. Other than that it was a great hotel.
Spent 3 nights at hotel for a girls getaway. Rooms nice and clean, staff friendly and nice pool area. Had a nice variety of hot and cold items to choose from for breakfast. Had a great experience at this hotel and close to Kemil beach, definitely choose again! Thanks.
Comfort Inn Suites is a US Lodging based in Porter, Indiana. Comfort Inn Suites is located at 1800 West US Highway 20, Porter, IN 46304, USA.
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